Refund Policy

Returns and Refunds

Changed your mind? No worries! You have 2 days from delivery to return an item. You'll be responsible for the return shipping costs, with a Rs. 100 deduction from your refund amount.

We will cover the return shipping if the item is defective or arrives damaged.

Please return unused items with all tags and labels on.

Shipping will be borne by Festa only under the following conditions:

If there is manufacturing defect in the piece.
If the package is received damaged.

Please note that the product must be unused and all tags and labels should be attached.

Refunds will be processed within 2-3 business days after the product reaches our warehouse and runs through a quality check within 24 hours. Thereafter on approval, the refund will reflect in your original payment mode within 20 business days.

Customers can only cancel orders before dispatch; no cancellations are accepted once the product has been dispatched

For any information you can reach us at rosee.chitranshi@gmail.com or call us at 9913010810